Plan International was founded over 75 years ago with a mission to promote and protect the rights of children.
The organisation was set up by British journalist John Langdon-Davies and refugee worker Eric Muggeridge in 1937, with the original aim to provide food, accommodation and education to children whose lives had been disrupted by the Spanish Civil War.
Langdon-Davies conceived the idea of a personal relationship between a child and a sponsor – a model that puts the child at the centre, and remains the core of what we do.
COMMUNITY MANAGEMENT OF ACUTE MALNUTRITION (CMAM) OFFICER
Grade C2
Reports to Nutrition coordinator
Purpose: To provide technical support and coordinate tasks at field based emergency nutrition response planning, implementation, reporting, monitoring and evaluation of the project
DIMENSIONS OF ROLE
The incumbent will be responsible for the overall implementation of CMAM in collaboration with other nutrition and SMOH staff and integration with other programs. S/He will facilitate good practice and ensure compliance to applicable implementation of national CMAM guidelines.
MAIN RESPONSIBILITIES:
Plan and organize OTP at designated OTP sites in liaison with SMoH staff and nutrition coordinator.
Work closely care group promoter supervisors, care group promoters and lead mothers to ensure all aspects of the program are understood and agreed and appropriate referrals take place to and from the community to OTP sites.
Work closely with other partners implementing SC for proper referral and monitoring of beneficiaries at SC level
Take lead on the CMAM services at fixed and mobile outreach OTP sites
Work closely with the teams to ensure all children are screened correctly.
Ensure all criteria are respected and understood by the teams, including admission, discharge and transfer to and from the OTP/SC.
Ensure comprehensive health checks and correct clinical diagnosis at the time of assessment according to the CMAM protocols so that the patient receives appropriate treatment in the relevant program.
Ensure all children in OTP are immunized according to the national protocols.
Ensure timely identification of complications, non-responders, and referrals to the SC.
Ensure correctness, consistence and completeness of the information in the nutrition registers.
Ensure adequate availability of all medical and food supplies and ensure stock is pre-positioned as planned by discussing with logistics
Through liaison with the community volunteers provide effective follow up of all cases: particularly tracing of children who are absent from the program, sick children, long stay children, children not gaining weight, and children with social problems… etc.
Provide key health and education messages to beneficiaries based the protocol and guidelines
Respond to inquiries regarding the technical aspects of the program admission and discharge whenever necessary at the OTP sites.
Follow-up and ensure the field team interacts with the beneficiaries properly
Provide a daily and weekly CMAM report to the nutrition coordinator.
QUALIFICATION AND EXPERIENCE:
BA or equivalent in nursing, nutrition, Public Health, or related degree desired
Over one (1) years’ experience in CMAM and IYCF programmes
Valid and current practicing license. Excellent report-writing skills is an additive
Fluent in written and spoken English and Hausa
Commitment to and understanding of PLAN’S aims, values and principles.
Applicants from Borno State are encourage to apply
KEY COMPETENCIES
Strong communication skills: oral, written and presentation skills.
Should be a team player and culturally sensitive.
Demonstrated proficiency in computer applications such as word processing, spreadsheets, email and utilization of the internet
Strong leadership, team building, conflict resolution and ability to deliver PLAN’s strategic objectives.
Extremely flexible, and have the ability to cope with stressful situations
Facilitate the development and scheduling of volunteer outreach activities
Excellent community mobilization skills
Work closely with partners and their staff to ensure project activities are implemented in time and within the stipulated quality.
Coordination & Representation
Actively develop and maintain effective working relationships with key stakeholders, including donors, government actors, UN agencies, international and local NGOs, and other relevant actors.
Other
Consistently and proactively monitor/assess the safety and security of field teams; promptly reporting concerns or incidents to Plan management and liaising with community leaders and other external parties as required to maintain/enhance the security environment for Plan programs Other duties as assigned by the supervisor to enable and develop Plan programs
Learning and knowledge management
Shares relevant information within the team establishing and supporting the proper documentation of activities
Participates in global/regional projects/networks as requested.
Dealing with Problems
Ability to manage competing priorities and expectations from internal and external stakeholders and remain calm and resilient in the face of pressure.
Manage multiple and work with distant colleagues to form a virtual efficient administration team;
Use Plan procedures to settle conflicts among colleagues;
Resolve problems that are not covered by established process.
Analyse possible causes of problems and suggest solutions to get them resolved.
Refer, whenever necessary, the case to the Child Protection in Emergencies Spe…t for consideration.
Communications and Working Relationships:
Working contacts inside and outside the organization; include the purpose and level (high, medium, low) of the contact
Support the preparation of reports for domestic and international consumption.
Provide timely responses concerning queries linked with relevant projects or programmes.
Report to the Child Protection spe…t;
Provide support to Plan International Nigeria’s programme delivery and resource mobilisation.
Work with other members of the programme units to ensure effective and efficient programme delivery.
Behaviours:
Creates strong sense of purpose and commitment within own part of operations and with stakeholders
Holds self and others to account to deliver on agreed goals and standards of behaviour
Demonstrates a high degree of professionalism/integrity
Provides good and adequate administrative and logistical support to enable programmes to meet meets it’s agreed financial and program outcomes.
Actively seeks for support in addressing difficulties in execution of duties.
Strategic thinking and effective contribution to own work and Organisational development.
Sound judgement and decision-making in complex situations
Strong emotional intelligence including self-awareness.
Leads by example to motivate high performance of others
Very strong commitment to continuous learning
Physical Environment and Demands
Travel extensively to lead and supervise programme activities.
Level of Contact with Children:
High contact- the job responsibilities of this position require the post holder to have very frequent contact with children. It is expected that children shall be protected at all times.
EDUCATION/LIVELIHOODS OFFICER – 2 POSITIONS
Grade C2
Department & Location Programme team, Maiduguri/Mubi Office
Reports tUNICEF Project Manager
PURPOSE:
This position is responsible for Livelihood and Education activities in close collaboration with child protection team implementing the UNICEF Child Protection funded project and will support the implementation of the Education and Livelihoods activities in the field in accordance with Plan International’s Child Protection in Emergencies response in North East Nigeria.The Livelihood and Education Officer be supervised directly by the UNICEF Project manager with technical support and supervision from the Livelihoods spe…t and the Education Spe…t.
DIMENSIONS OF ROLE
Communicates within Plan International Nigeria and with partners and related government institutions. The post holder will ensure, closely with Project Manager and the CPiE Spe…t and other Emergency Response Team members, all Livelihood and Education activities in projects sites. S/He liaise with the Child Protection Officer, the Community Engage Officer and community volunteers to ensure the good implementation of Livelihood and Education activities planned. S/He will participate in field level coordination and liaise with education/early recovery authorities at reverent sector levels.
KEY END RESULTS AND TYPICAL RESPONSIBILITIES
Programme development & Quality Management
In collaboration with the Field Team, Project Manager and CPiE Spe…t, the Community Engagement Officer will be:
Support the project manager in planning for implementation of Education and livelihood project activities and monitoring in line with project design;
Working under supervision of the Project Manager with technical support from the Livelihood Spe…t and Education Spe…t to maintain good relationships with stakeholders and provide feedback on Education, food security and early recovery cluster and related contextual issues;
Coordinates implementation of Education and livelihood project activities in the project intervention location including addressing complaints from beneficiaries;
Liaise with the Community Engagement Officer to introducing project, creating awareness and sensitization in target communities on project objectives and approaches as well as beneficiary selection criteria related to the Education and livelihood component;
Support the Project Manager to prioritize intervention communities and beneficiaries based on set criteria;
Provide weekly and monthly update reports of Education and livelihood component of project activities;
Facilitate the selection, registration and verification of beneficiaries’ families, and collection of baseline data on samples of the beneficiaries and selection of Education and livelihood activities at the project location;
Liaise with the M&E Officer, Community Engagement Officer to organize participatory monitoring with beneficiaries of the implementation process, effectiveness, identified risks, and effects (positive and negative) on beneficiaries and markets;
Prepare training reports for all the technical trainings carried out;
Human Resource Development
Supports the orientation, on-going development/training and builds capacity of local partner staff when required.
Learning and knowledge management
Shares relevant information within the team establishing and supporting the proper documentation of activities
iParticipates in national/regional projects/networks as requested.
Resource Mobilization
Support resource mobilization efforts by participating in rapid assessments, project reviews and related tasks that will ensure adequate information for proposal development
Dealing with Problems
Ability to manage competing priorities and expectations from internal and external stakeholders and remain calm and resilient in the face of pressure.
Manage multiple and work with distant colleagues to form a virtual efficient administration team;
Use Plan procedures to settle conflicts among colleagues;
Resolve problems that are not covered by established process.
Analyse possible causes of problems and suggest solutions to get them resolved.
Refer, whenever necessary, the case to the Child Protection in Emergencies Spe…t for consideration.
Communications and Working Relationships:
Working contacts inside and outside the organization; include the purpose and level (high, medium, low) of the contact
Contribute in the reporting of Child Protection, Livelihood and Education activities as per donor and programme requirements, particularly in the UNICEF Project implementation. Provide regular updates to Project Manager on activities implementation.
iRepresent Plan International in Livelihood and Education Sub- Working group coordination meeting mechanisms the LGA level.
iiSupport the preparation of reports for domestic and international consumption.
Provide timely responses concerning queries linked with relevant projects or programmes.
Report to the Project Manager;
vProvide support to Plan International Nigeria’s programme delivery and resource mobilization.
Work with other members of the programme units to ensure effective and efficient programme delivery.
KNOWLEDGE, SKILLS AND BEHAVIOURS REQUIRED TO ACHIEVE ROLE’S OBJECTIVES:
Knowledge:
Qualifications and Experience
University degree or equivalent in Education, Agriculture, Social Science, Social Work, Psychology, or related fields
Minimum of 3 years relevant working experience in Education or livelihoods programming, humanitarian affairs or human rights.
Experience working in emergency settings
Experience working in CAAFAG reintegration programs
Experience working with refugees and other vulnerable populations (ideal)
Experience in Community Based programming
Previous experience directly providing services to children at risk and victims of abuse, exploitation and violence and developing/implementing referral pathways and case management systems.
SKILLS & KNOWLEDGE
Strong skills in monitoring, evaluation, research and conducting participatory, community-led assessments. Experience working with case files and databases and providing regular documentation.
Excellent community mobilization skills
Ability to work individually and within a team with limited supervision. A self-starter.
Good analytical, problem solving and project planning skills
Able to communicate clearly and strategically with internal and external stakeholders as a representative of Plan. This includes effective negotiation and representation skills.
Strong capacity building/training/coaching/mentoring skills with communities and internal and external staff
Computer knowledge – Microsoft Word, Excel, Outlook
Strong command of both written and spoken English and knowledge of local language (Hausa, Kanuri) strongly desired
Behaviours:
Holds self and others to account to deliver on agreed goals and standards of behaviour
Demonstrates a high degree of professionalism/integrity
Provides good and adequate administrative and logistical support to enable programmes to meet meets it’s agreed financial and program outcomes.
Actively seeks for support in addressing difficulties in execution of duties.
Strategic thinking and effective contribution to own work and Organisational development.
Sound judgement and decision-making in complex situations
Strong emotional intelligence including self-awareness.
Leads by example to motivate high performance of others
Very strong commitment to continuous learning
Physical Environment and Demands
Based in Maiduguri or Mubi, Borno of Adamawa States with field visits to implement and supervise programme activities. Plan International operates in volatile environment and candidate must be willing to travel to and spend long time in paces like Gwoza, Pulka, Mafa Central, AskiraUba, Madagali and Michika.
Level of Contact with Children:
High contact- the job responsibilities of this position require the post holder to have very frequent contact with children. It is expected that children shall be protected at all times.
CARE GROUP PROMOTER
(2 Positions, 16 Months) Grade Consultant
Department & Location Programmes, base in Mafa town, Maiduguri field Office
Reports to Infant Young Child Feeding Officer
Purpose: To provide support in the implementation community IYCF project through volunteer lead mother and community members
DIMENSIONS OF ROLE
The IYCF Care group promoter will support the IYCF project in planning and implementation of community IYCF through the volunteers, individual and mass education and coordinate trainings at community level based on need and project gals, play in a vital role in creating awareness in community and Volunteers lead mothers at the community level..
MAIN RESPONSIBILITIES OF CARE PROMOTER:
Implement IYCF-E project at Community level
Establish Volunteer lead mothers at community level together with IYCF-Officer
Identify and Supervise each Volunteer lead mothers at the community level (Volunteer Lead Mother and Neighbouring Mother)
Conduct home visit
Will ensure that the families of malnourished children receive appropriate counselling, education concerning the IYCF and caring practices through Volunteer Lead Mother.
Counsel and Meets the Voluntary Lead Mother every 2 weeks on IYCF and on how to address nutrition needs of their babies
Ensure observance and respect the dignity of beneficiaries, care givers and members of the community at all times.
Review Flipchart Lesson Plans with IYCF officer on timely basis and assure they understand the information well and can teach back the information in a participatory manner.
Collect VLM reports on a monthly basis, review the reports and assure the information presented is reasonable and complete then submits report to IYCF-Officer.
Identify a safe space for counselling and referral to external services.
QUALIFICATION AND EXPERIENCE:
SSCE, and at least one (1) year experience in IYCF especially in CG model programming.
Knowledge of CMAM and IYCF will be an added advantage.
Excellent report-writing skills.
Knowledge of English and Hausa/ Kanuri is a MUST
Behaviours:
Creates strong sense of purpose and commitment within own part of operations and with stakeholders
Demonstrates a high degree of professionalism/integrity
Actively seeks for support in addressing difficulties in execution of duties.
Strong emotional intelligence including self-awareness.
Very strong commitment to continuous learning
Physical Environment and Demands
Travel extensively to work in distant area.
Level of Contact with Children:
High contact- the job responsibilities of this position require the post holder to have very frequent contact with children. It is expected that children shall be protected at all times.
COMMUNITY ENGAGEMENT OFFICER – 2 POSITIONS
Grade C2
Department & Location Programme team, Maiduguri/Mubi Office
Reports: UNICEF Project Manager
PURPOSE:
The purpose of this role is to coordinate and lead community engagement and mobilization activities for the response programmes in line with International minimum standards in Northeast Adamawa and Southern Borno states. The post holder will be supervised directly by the Project Manager and technically by the Child Protection in Emergencies Spe…t and expected to work very closely with other members of the programme team.
DIMENSIONS OF ROLE
Communicates within Plan International Nigeria and with partners and related government institutions. The post holder will coordinate the psychosocial support and community based protection programming interfacing with other programme team members. The post holder will also contribute towards the capacity building of Plan Internationals implementing partners.
Key End Results and typical Responsibilities
Programme development & Quality Management
In collaboration with the Field Team, Project Manager and CPiE Spe…t, the Community Engagement Officer will be:
Support the strengthening of child protection community-based systems inclusive of developing trainings, supervision/coaching tools, monitoring and tracking tools and improve referral systems;
Provide support in the development of alternative care systems in accordance with international policies and national procedures/norms;
Conduct and supervise training with men and boys, women and girls on social norms change and CP prevention and response using agreed methodology;
Support the establishment and strengthening of community based mechanisms and groups including adolescent peer groups, child protection committees, children’s clubs, parent grouos and informal foster caregivers,
Support community advocates and children to develop participatory media and other IEC materials to use in the community to raise awareness;
Conduct training and follow-up with teachers, government and partner staff and other stakeholders in community based protection
Design and facilitate community mobilization/sensitization campaigns in collaboration with Community Engagement Workers, Community Based Protection Mechanisms, and children/adolescents
Supervise the CFS staff members/volunteers on location to ensure quality implementation of activities;
Provide ongoing support and ensure child participation and safeguarding practices are strictly adhered to;
Provide support to parent groups and caregivers by organizing and leading sessions with parents on positive parenting practives.
Supervise all CFS Animators, community volunteers and Community Engagement Workers
Ensure all Plan International CFS in assigned locations are in line with the quality standards for Child Friendly Spaces.
Identify, report and provide on-the-job training to partner staff, volunteers and CFS Animators related to child participation and child protection;
Report general protection issues present in the CFS locations to the Child Protection Officers
Produce weekly and monthly data and regular narrative reports for Project Msnager to feed into overall program and donor report
Ensure project staff safety and security, and ensure all Plan International policies and principles are upheld as well as International Minimum Standards for Child Protection, Case Management, and UNHCR’s guidelines
Perform any other project related duties as specified by the Child Protection in Emergencies Specislist
Ensure beneficiaries are informed and regularly reminded about their entitlements from the project, and the confidential complaints mechanisms;
Human Resource Development
Supports the orientation, on-going development/training and builds capacity of local partner staff when required.
Learning and knowledge management
Shares relevant information within the team establishing and supporting the proper documentation of activities
iParticipates in national/regional projects/networks as requested.
Resource Mobilization
Support resource mobilization efforts by participating in rapid assessments, project reviews and related tasks that will ensure adequate information for proposal development
Dealing with Problems
Ability to manage competing priorities and expectations from internal and external stakeholders and remain calm and resilient in the face of pressure.
Manage multiple and work with distant colleagues to form a virtual efficient administration team;
Use Plan procedures to settle conflicts among colleagues;
Resolve problems that are not covered by established process.
Analyse possible causes of problems and suggest solutions to get them resolved.
vRefer, whenever necessary, the case to the Child Protection in Emergencies Spe…t for consideration.
Communications and Working Relationships:
Working contacts inside and outside the organization; include the purpose and level (high, medium, low) of the contact
Support the preparation of reports for domestic and international consumption.
Provide timely responses concerning queries linked with relevant projects or programmes.
Report to the Child Protection in Emergencies spe…t;
Provide support to Plan International Nigeria’s programme delivery and resource mobilization.
Work with other members of the programme units to ensure effective and efficient programme delivery.
KNOWLEDGE, SKILLS AND BEHAVIOURS REQUIRED TO ACHIEVE ROLE’S OBJECTIVES:
Knowledge:
Qualifications and Experience
University degree or equivalent in Social Science, Social Work, Psychology, Public Health, or related fields
iMinimum of 3 years relevant working experience in child protection prevention and response programming, humanitarian affairs or human rights.
Experience working in emergency settings
Experience working with refugees and other vulnerable populations (ideal)
Experience in Community Based programming and Child Friendly Spaces
Previous experience directly providing services to children at risk and victims of abuse, exploitation and violence and developing/implementing referral pathways and case management systems.
Strong experience providing counselling services that are gender-sensitive and child friendly.
SKILLS & KNOWLEDGE
Strong skills in monitoring, evaluation, research and conducting participatory, community-led assessments. Experience working with case files and databases and providing regular documentation.
Excellent community mobilization skills
Ability to work individually and within a team with limited supervision. A self-starter.
Good analytical, problem solving and project planning skills
Able to communicate clearly and strategically with internal and external stakeholders as a representative of Plan. This includes effective negotiation and representation skills.
Strong capacity building/training/coaching/mentoring skills with communities and internal and external staff
Computer knowledge – Microsoft Word, Excel, Outlook
Strong command of both written and spoken English and knowledge of local language (Hausa, Kanuri) strongly desired
Behaviours:
Creates strong sense of purpose and commitment within own part of operations and with stakeholders
Holds self and others to account to deliver on agreed goals and standards of behaviour
Demonstrates a high degree of professionalism/integrity
Provides good and adequate administrative and logistical support to enable programmes to meet meets it’s agreed financial and program outcomes.
Actively seeks for support in addressing difficulties in execution of duties.
Strategic thinking and effective contribution to own work and Organisational development.
Sound judgement and decision-making in complex situations
Strong emotional intelligence including self-awareness.
Leads by example to motivate high performance of others
Very strong commitment to continuous learning
Physical Environment and Demands
Based in Maiduguri or Mubi, Borno of Adamawa States with field visits to implement and supervise programme activities. Plan International operates in volatile environment and candidate must be willing to travel to and spend long time in paces like Gwoza, Pulka, Mafa Central, Askira Uba, Madagali and Michika.
Level of Contact with Children:
High contact- the job responsibilities of this position require the post holder to have very frequent contact with children. It is expected that children shall be protected at all times
COMMUNITY MOBILIZATION OFFICER FOR COMMUNITY BASED MANAGEMENT OF ACUTE MALNUTRITION (CMAM)
Grade C2
Department & Location Programme team, Maiduguri Office
Reports tNutrition Spe…t
PURPOSE:
The purpose of this role is to coordinate and lead community engagement and mobilization activities for the nutrition response programs in Borno states. The post holder will be supervised by nutrition in Emergencies Spe…t and expected to work very closely with other members of the nutrition team.
DIMENSIONS OF ROLE
The post holder will coordinate the community mobilization part of CMAM programming by facilitate the community outreach programme through promoting the efficient and effective sensitisation and mobilize the community with other programme team members for the assigned LGA emergency nutrition programme.
Key End Results and typical Responsibilities
Programme development & Quality Management
In collaboration with the Field Team and CPiE Spe…t, the Community Engagement Officer will be:
Design and facilitate community mobilization/sensitization campaigns in collaboration with Community based management of Acute malnutrition officer, IYCF officer and other staff.
Supervise the activities of community nutrition volunteers on location to ensure quality implementation of activities and ensure communities are sensitised to the programme as quickly as possible.
Identify, report and provide on-the-job training to staff members related to community mobilization part of CMAM;
Plan and organise weekly and monthly the Community Outreach programme for the local government area.
Orientate community nutrition volunteer, community health extension workers and health worker on community mobilization part of CMAM.
Ensure community nutrition volunteers clearly understand admission criteria to the CMAM programme and inform their communities and any carers of the children that they refer that they need to attend the SC, OTP/SFP for further measurements that will determine finally if the child will be admitted to the programme for treatment.
Train community nutrition volunteers to use MUAC tape accurately, and know how to check for oedema. Check accuracy periodically.
Ensure home follow up of all absentees, defaulters, deaths and children “at risk” is carried out by to the relevant outreach worker and post visit feedback is given to the OTP health worker.
Provide ongoing training for community nutrition volunteers and care givers about the program, – both whilst present at the OTP/SFP site and through occasional workshop days.
Ensure liaison with existing community structures, groups and individuals where possible
Liaise with the supervisor and health facility and LGA Ministry of Health staff to ensure comprehensive community mobilisation, health education and treatment. Check that all messages given to carers, community groups, leaders, authorities are consistent and fully understood.
Mobilize and sensitise the IYCF and child protection activities at LGA level and the community to involve the activities.
Identify the poor and very poor groups and those beneficiaries that have hygiene and sanitation problems in the community.
Submit a weekly and monthly report of all Community Outreach activities and statistics
Report progress and any problems in a timely manner to the Supervisor.
Using systematic approaches gather information through the community about the program strong and weak side, on the week side take immediate action to solve.
Attend regular nutrition meetings with the team.
Perform any other project related duties as specified by the nutrition spe…t
Human Resource Development
Supports the orientation, on-going development/training and builds capacity of staff when required.
Learning and knowledge management
Shares relevant information within the team establishing and supporting the proper documentation of activities
iParticipates in global/regional projects/networks as requested.
Resource Mobilization
Support resource mobilization efforts by supporting proposal preparation and related engagement.
Dealing with Problems
Ability to manage competing priorities and expectations from internal and external stakeholders and remain calm and resilient in the face of pressure.
Manage multiple and work with distant colleagues to form a virtual efficient administration team;
Use Plan procedures to settle conflicts among colleagues;
Resolve problems that are not covered by established process.
Analyse possible causes of problems and suggest solutions to get them resolved.
vRefer, whenever necessary, the case to the Child Protection in Emergencies Spe…t for consideration.
Communications and Working Relationships:
Working contacts inside and outside the organization; include the purpose and level (high, medium, low) of the contact
Support the preparation of reports for domestic and international consumption.
iProvide timely responses concerning queries linked with relevant projects or programmes.
Report to the Child Protection in Emergencies spe…t;
Provide support to Plan International Nigeria’s programme delivery and resource mobilisation.
Work with other members of the programme units to ensure effective and efficient programme delivery.
KNOWLEDGE, SKILLS AND BEHAVIOURS REQUIRED TO ACHIEVE ROLE’S OBJECTIVES:
Knowledge:
Qualifications and Experience
University degree or equivalent in Social Science, Social Work, Psychology, anthropology, nutrition, Public Health, or related fields
iMinimum of 3 years relevant working experience under nutrition prevention including CMAM and response programming, humanitarian affairs or human rights.
Experience working in emergency settings
Experience working with refugees and other vulnerable populations (ideal)
Experience in Community Based management of acute malnutrition and infant and young child feeding
Fluent in written and spoken English and Hausa
Strong experience providing counselling services that are gender-sensitive and child friendly.
SKILLS & KNOWLEDGE
Strong skills in monitoring, evaluation, research and conducting participatory, community-led assessments. Experience working with case files and databases and providing regular documentation.
iExcellent community mobilization skills
Ability to work individually and within a team with limited supervision. A self-starter.
Good analytical, problem solving and project planning skills
Able to communicate clearly and strategically with internal and external stakeholders as a representative of Plan. This includes effective negotiation and representation skills.
Strong capacity building/training/coaching/mentoring skills with communities and internal and external staff
Computer knowledge – Microsoft Word, Excel, Outlook
Strong command of both written and spoken English
Behaviours:
Creates strong sense of purpose and commitment within own part of operations and with stakeholders
Holds self and others to account to deliver on agreed goals and standards of behaviour
Demonstrates a high degree of professionalism/integrity
Provides good and adequate administrative and logistical support to enable programmes to meet meets it’s agreed financial and program outcomes.
Actively seeks for support in addressing difficulties in execution of duties.
Strategic thinking and effective contribution to own work and Organisational development.
Sound judgement and decision-making in complex situations
Strong emotional intelligence including self-awareness.
Leads by example to motivate high performance of others
Very strong commitment to continuous learning
Physical Environment and Demands
Travel extensively to lead and supervise programme activities.
Level of Contact with Children:
High contact- the job responsibilities of this position require the post holder to have very frequent contact with children. It is expected that children shall be protected at all times.
CHILD PROTECTION OFFICER/CASE MANAGEMENT SUPERVISOR – 2 POSITIONS
JOB DESCRIPTION
Grade C2
Department & Location Programmes, Maiduguri / Mubi Office
Reports to UNICEF Project Manager
Purpose: The purpose of this role is to coordinate and support all Case Management related activities. The post holder will supervise a team of Case Workers and ensure Plan International Case Management support to vulnerable children meets the inter-agency guidelines for case management and the minimum standards for child protection in humanitarian actions. The Child Protection Officer/Case Management Supervisor will be supervised directly by the Project Manager and technically supervised by the CPiE Spe…t
DIMENSIONS OF ROLE
Communicates within Plan International Nigeria and with partners and related government institutions. The post holder will manage the Plan International Case Management activities interfacing with other programme team members. The post holder will also contribute towards the capacity building of Plan Internationals implementing partners.
KEY END RESULTS AND TYPICAL RESPONSIBILITIES
Programme development & Quality Management
In collaboration with the Field Team, Project Manager and CPiE Spe…t, the Child Protection Officer/Case Management Supervisor will be responsible:
To ensure unaccompanied and separated children and children at risk of being harmed are identified and receive individual case management support by ensuring standard tools and procedures are in place and adhered to by case management team members.
To manage, provide training and technical support to, and build the capacity of the full case management team.
To coordinate with other child protection agencies on case management.
Technical Skills
Provide technical and management leadership to Case Workers in accordance with best practice and Plan policies, including its child-centered community-based approach.
Ensure that solid case management, referral and information management systems are in place for appropriate identification, responses and follow-up for unaccompanied and separated children and children at risk of violence, abuse exploitation and neglect.
Ensure regular communication with Project Manager and CPiE Spe…t to integrate appropriate child protection in emergencies priorities in program design
Ensure regular Plan case review meetings and conferences are conducted to reflect on progress and to accommodate the lessons learned and improve case management system accordingly; [participate in Best Interest Determination as appropriate].
Ensure the [Child Protection Database] is set up, regularly updated, analysed for trends in the caseload, and efficiently and confidentially managed in collaboration with the Data Manager [and relevant partner organizations (e.g.
Ministry of Women Affairs and Social Development, UNHCR, Save the Children and UNICEF)].
Provide support to Family Tracing and Reunification activities in collaboration with implementing agencies
Ensure the identification of alternative care families and children in alternative care receive adequate supervision and follow up.
Collaborate with other project staff to ensure referrals to other services such as psychosocial support, Mental health and education/livelihoods interventions
Staff Supervision & Development
Directly supervises partner NGO Case Workers
Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
Ensure timely completion and submission of regular program and staff reporting and annual performance reviews, as appropriate
Assist with the recruitment of Case Workers.
Ensure training, support and ongoing capacity building opportunities for Case Workers
Provide evaluations on Case Workers performance in accordance with Plan Policies and Guidelines.
Ensure that all Plan policies are upheld, as well as international Minimum Standards for Child Protection, Case Management, and UNHCR Guidelines.
Grant Planning & Implementation
Produce weekly and monthly data and regular narrative reports for different stakeholders and information to feed into donor narrative report
Supports implementation and ensure adherence to monitoring and evaluation plans.
Monitoring & Reporting
Initiate regular, participatory assessments/feedback surveys with client communities.
Provide inputs into and consolidate weekly, monthly and quarterly progress reports on the Case Management activities; Submit reports for all field activities, trainings and meetings.
Maintain effective and efficient oversight, quality control and reporting systems and processes that ensure regular field monitoring and modifications as required.
Contribute to high-quality Plan International and donor reports on activities, indicators and achievements, as well as best practices and lessons learned.
Coordination & Representation
Actively develop and maintain effective working relationships with key stakeholders, including donors, government actors, UN agencies, international and local NGOs, and other relevant actors.
Regularly attend LGA level CP sub-working group meetings, Case Management meetings at appropriate levels to contribute to coordinator of case management responses across agencies.
Program Development
Contribute to the development of the CP program strategic direction for responding to in need of child protection and psychosocial support services
Contribute to proposal development activities (narrative and budget) through planning and program design with relevant field-based staff and ensure technical standards are taken into consideration
Other
Consistently and proactively monitor/assess the safety and security of field teams; promptly reporting concerns or incidents to Plan International management and liaising with community leaders and other external parties as required to maintain/enhance the security environment for Plan programs
Other duties as assigned by the supervisor to enable and develop Plan programs
Human Resource Development
Supports the orientation, on-going development/training and builds capacity of local partner staff and Case Workers when required.
Learning and knowledge management
Shares relevant information within the team establishing and supporting the proper documentation of activities
Participates in regional/national projects/networks as requested.
Resource Mobilisation
Support resource mobilisation efforts by supporting proposal preparation and related engagement.
Dealing with Problems
Ability to manage competing priorities and expectations from internal and external stakeholders and remain calm and resilient in the face of pressure.
Manage multiple and work with distant colleagues to form a virtual efficient administration team;
Use Plan procedures to settle conflicts among colleagues;
Resolve problems that are not covered by established process.
Analyse possible causes of problems and suggest solutions to get them resolved.
Refer, whenever necessary, the case to the Child Protection in Emergencies Spe…t for consideration.
Communications and Working Relationships:
Working contacts inside and outside the organization; include the purpose and level (high, medium, low) of the contact
Support the preparation of reports for domestic and international consumption.
Provide timely responses concerning queries linked with relevant projects or programmes.
Report to the UNICEF project manager;
Provide support to Plan International Nigeria’s programme delivery and resource mobilisation.
Work with other members of the programme units to ensure effective and efficient programme delivery.
KNOWLEDGE, SKILLS AND BEHAVIOURS REQUIRED TO ACHIEVE ROLE’S OBJECTIVES:
Knowledge:
Qualifications and Experience
BA or equivalent in Social Science, Social Work, Psychology, Public Health, Human Rights or related degree desired
At least 3 years’ experience in implementing child protection programs, preferable social work or case management, in humanitarian or development settings
At least 2 years direct experience providing services to children at risk and victims of abuse, exploitation and violence, providing gender-sensitive and child-friendly counseling services, and/or developing/implementing referral pathways and case management systems
Previous experience supervising and managing a team in a cross-cultural setting
Demonstrated experience in capacity building and mentoring of staff
Previous experience in emergency preparedness and response
Experience working with case files and databases and providing regular documentation preferred
Experience in grant management and proposal writing preferred
SKILLS & KNOWLEDGE
iDemonstrated understanding of the skills necessary to work with children and particularly vulnerable children
Demonstrated ability to solve problems, think and plan strategically, and communicate with key actors in a dynamic and unpredictable operating environment
Excellent community mobilization skills
Strong skills in monitoring, evaluation, research and conducting participatory, community-led assessments.
Knowledge of Sphere and established international child protection/GBV standards, methodology and tools
Knowledge of community mobilization and facilitation techniques
Computer skills (MS Word, Excel, Outlook, PowerPoint)
Ability and willingness to work in a participatory manner with a diverse range of client communities
Personal qualities: Team player, clear communicator, flexible, network-builder, able to handle pressure well under minimal supervision, and a commitment to child rights and gender equality
Languages: Fluency in written and spoken English and knowledge of local language (Hausa, Kanuri) strongly desired
Behaviours:
Creates strong sense of purpose and commitment within own part of operations and with stakeholders
Holds self and others to account to deliver on agreed goals and standards of behaviour
Demonstrates a high degree of professionalism/integrity
Provides good and adequate administrative and logistical support to enable programmes to meet meets it’s agreed financial and program outcomes.
Actively seeks for support in addressing difficulties in execution of duties.
Strategic thinking and effective contribution to own work and Organisational development.
Sound judgement and decision-making in complex situations
Strong emotional intelligence including self-awareness.
Leads by example to motivate high performance of others
Very strong commitment to continuous learning
Physical Environment and Demands
Based in Maiduguri or Mubi, Borno of Adamawa States with field visits to implement and supervise programme activities. Plan International operates in volatile environment and candidate must be willing to travel to and spend long time in paces like Gwoza, Pulka, Mafa Central, Askira Uba, Madagali and Michika.
Level of Contact with Children:
High contact- the job responsibilities of this position require the post holder to have very frequent contact with children. It is expected that children shall be protected at all times.
M&E COORDINATOR
JOB DESCRIPTION
Position Grade C2
November
Reports to CO MERL Manager
Purpose: The purpose of this role is to co-ordinate all M&E efforts across Plan International Nigeria’s Humanitarian programmes in line with International best practices and relevant guidelines and to coordinate the operationalization of effective and appropriate systems and processes for measuring impact, learning and reporting across the organization
DIMENSIONS OF ROLE
Communicates widely within Plan International Nigeria, Lake chad region and with local implementing partners. The post holder will ensure the establishment and coordination of a systematic Monitoring and evaluation system for all Plan International Nigeria’s Humanitarian projects. The post holder will interface and support team leads and members and provided Humanitarian MERL coordination. The role requires strong facilitation and organisational skills along with the ability to analyse and communicate complex information to all stakeholders.
KEY END RESULTS AND TYPICAL RESPONSIBILITIES
Programme development & Quality Management
In collaboration with the Field Teams, ERM, MERL Manager, Lake chad MERL spe…t, team leads and sector Spe…ts, the M&E Coordinator will:
Oversee the development and implementation of humanitarian program M&E plans to capture project performance and results, including data reporting, tool development, assessments, and all Humanitarian monitoring and evaluation activities
iDevelop and oversee data flow pattern for humanitarian programs that will ensure timely data collection and reporting
Ensure M&E-specific elements of staff and local partner capacity strengthening plans are successfully implemented
Report results of M&E activities to donors by providing written documentation about progress toward achieving indicators/targets, as appropriate
Provide coordination and supervision on M&E to ensure technical integrity to achieve program goal and corresponding objectives and targets
vEnsure high-quality implementation, in close collaboration with the Project/unit heads, sector Spe…ts, and consistency in protocols, information and reporting systems
viCoordinate evaluation/research/survey efforts, to monitor and evaluate project interventions, document results and provide feedback to stakeholders to guide decision-making
vEnsure that all project establish and maintain community feedback mechanisms
Lead efforts to utilize training monitoring systems to track and monitor trainers and participants at training events to facilitate follow-up and recordkeeping
Utilize the training data collected to inform strategic decision-making and project planning
Conduct targeted evaluations and operations research, including design, data collection, management and analysis
Ensure quality of data through data verification procedures, including routine data quality audits
Cultivate strategic M&E relationships and alliances, and represent M&E activities in public and professional circles through meetings, conferences, and presentations
Ensure relevant data is entered into organization-wide data management system designed to capture, analyse, and disseminate project data
Ensure teams are meeting up with reporting deadlines
Promote and support the dissemination of project information among the project team
Supervise humanitarian MERL staff (MERL officers and data management officers) across different projects
Human Resource Development
Supports the orientation, on-going development/training and builds capacity of Humanitarian MERL staff and local partner staff to ensure a high level of expertise in line with organizational requirements.
Monitor the team’s performance against the agreed organizational standards and ensure that problems are identified and resolved
Learning and knowledge management
Shares information within the Humanitarian team about M&E findings and lessons learnt in a systematic timely manner.
Shares information within the humanitarian team about M&E approaches and supports the documentation of lessons learnt, approaches and good practices.
Facilitates processes for internal and external knowledge sharing among programmes teams and supports such processes
Participates in national, regional networks and meeting as requested.
Resource Mobilization
Support resource mobilization efforts of proposal writing and related engagement.
Dealing with Problems
Ability to manage competing priorities and expectations from internal and external stakeholders and remain calm and resilient in the face of pressure.
Manage multiple and work with distant colleagues to form a virtual efficient administration team;
Use Plan procedures to settle conflicts among colleagues.
Resolve problems that are not covered by established process.
Analyse possible causes of problems and suggest solutions to get them resolved.
Refer, whenever necessary, the case to the ERM and MERL Manager for consideration.
Communications and Working Relationships:
Working contacts inside and outside the organization; include the purpose and level (high, medium, low) of the contact
Prepare and submit relevant information for programme reports and proposals for domestic and international consumption.
Provide timely responses concerning queries linked with relevant projects or programmes.
Report to the CO MERL Manager
Provide advice and support to Plan International Nigeria’s Humanitarian programme delivery and resource mobilization.
Work with other members of the programme units to ensure effective and efficient programme delivery.
KNOWLEDGE, SKILLS AND BEHAVIOURS REQUIRED TO ACHIEVE ROLE’S OBJECTIVES:
Knowledge:
Qualifications and Experience
Bachelors’ degree and 5 years of work experience in monitoring and evaluating large multi-year international development programs, with a robust M&E component. Master’s degree is preferred.
Skills & Knowledge
Proven expertise in quantitative and qualitative methodologies, research, reporting, data quality assessments, data analysis and presentation.
iDemonstrated strong coordination, teamwork and planning skills with proven ability to function effectively with multiple counterparts in private, public and NGO sectors.
Strong understanding of M&E, policy and compliance requirements.
Excellent written and verbal communication skills in English including excellent facilitation skills and demonstrated technical writing skills for publication.
Familiarity with M&E for protection projects including the Child Protection Information Management System (CPIMS).
Strong PM&E knowledge and skills
Skills in digital data collection and management
Ability to work effectively with diverse teams.
Ability to work in a complex environment with multiple tasks, short deadlines and intense pressure to perform.
Strong technical skills, including ability to process and analyze data using one or more statistical software packages
Proficiency in word processing and Microsoft Office
Ability to travel both within and outside the country
Behaviours:
Creates strong sense of purpose and commitment within own part of the team and with stakeholders
iHolds self and others to account to deliver on agreed goals and standards of behaviour
Demonstrates a high degree of professionalism/integrity
Strategic thinking and effective contribution to own work and Organisational development.
Sound judgement and decision-making in complex situations
Strong emotional intelligence including self-awareness.
iLeads by example to motivate high performance of others
Very strong commitment to continuous learning
Physical Environment and Demands
Travel to Humanitarian Programme States and activities is required as necessary to ensure that programme are effectively monitored
Travel abroad may be necessary as per regional office requirement and request.
Level of Contact with Children:
Medium to low contact- the job responsibilities of this position require the post holder to have medium to low contact with children. It is expected that children shall be protected at all times.
MONITORING AND EVALUATION OFFICER
JOB DESCRIPTION
Position Grade C2
Department & Location Programmes Date
Reports to M& E Manager
Purpose: The purpose of this role is to co-ordinate M&E and CPIMS activities of the Field Offices of Plan International Nigeria’s Emergency response programmes in the Northeast of Nigeria in line with International best practices and relevant guidelines.
DIMENSIONS OF ROLE
Communicates with the M&E Manager and across Plan International and with local implementing partners. The post holder will support the establishment of a systematic Monitoring and evaluation system. The post holder will interface and support programme team members and programme coordination. The role requires strong facilitation and organisational skills along with the ability to analyse and communicate complex information to all staff, partners and other stakeholders.
KEY END RESULTS AND TYPICAL RESPONSIBILITIES
Programme development & Quality Management
In collaboration with the Field Team, M&E Manager and sector Spe…ts, the M&E officer will:
Support the development and implementation of program M&E plans to capture project performance and results, including data reporting, assessments, and all monitoring and evaluation activities
Support the development and data flow pattern for program that will ensure timely data collection and reporting
Support to ensure that M&E-specific elements of local partner capacity strengthening plans are successfully implemented
Report results of M&E activities by providing written documentation about progress toward achieving indicators/targets, as appropriate
Provide leadership at field office level on M&E to ensure the program technical integrity to achieve program goal and corresponding objectives and targets
Ensure high-quality implementation, in close collaboration with the Field based team, sector Spe…ts and the M&E Manager, and consistency in protocols, information and reporting systems
Lead efforts at field office level to monitor and evaluate project interventions, document results and provide feedback to stakeholders to guide decision-making
Lead efforts to utilize training monitoring systems to track and monitor trainers and participants at training events to facilitate follow-up and recordkeeping
Utilize the training data collected to inform strategic decision-making and project planning
Support targeted evaluations and operations research, including design, data collection, management and analysis
Ensure quality of data through data verification procedures, including routine data quality audits
Cultivate strategic M&E relationships and alliances, and represent M&E activities in public and professional circles through meetings, conferences, and presentations
Support to ensure relevant data is entered into organization-wide data management system designed to capture, analyse, and disseminate project data
Support the dissemination of project information among the project team
Facilitate M&E capacity-building activities with project staff and implementing partners
Human Resource Development
Supports the orientation, on-going development/training and builds capacity of national programmes staff and local partner staff to ensure a high level of expertise in line with organisational requirements
Learning and knowledge management
Shares information within the Programme team about M&E findings and lessons learnt in a systematic timely manner.
Shares information within the programme team about M&E approaches and supports the documentation of lessons learnt, approaches and good practices.
Facilitates processes for internal and external knowledge sharing among national programmes teams in the region and supports such processes between regions
Participates in global/regional projects/networks as requested.
Resource Mobilisation
Support resource mobilisation efforts of proposal writing and related engagement.
Dealing with Problems
Ability to manage competing priorities and expectations from internal and external stakeholders and remain calm and resilient in the face of pressure.
Manage multiple and work with distant colleagues to form a virtual efficient administration team;
Use Plan procedures to settle conflicts among colleagues;
Resolve problems that are not covered by established process.
Analyse possible causes of problems and suggest solutions to get them resolved.
Refer, whenever necessary, the case to the M&E Manager for consideration.
Communications and Working Relationships:
Working contacts inside and outside the organization; include the purpose and level (high, medium, low) of the contact
Prepare and submit relevant information for programme reports and proposals for domestic and international consumption.
Provide timely responses concerning queries linked with relevant projects or programmes.
Provide advice and support to Plan International Nigeria’s programme delivery and resource mobilisation.
Work with other members of the programme the units to ensure effective and efficient programme delivery.
KNOWLEDGE, SKILLS AND BEHAVIOURS REQUIRED TO ACHIEVE ROLE’S OBJECTIVES:
Knowledge:
Qualifications and Experience
Bachelors’ degree and 5 years of work experience in monitoring and evaluating large multi-year international development programs, with a robust M&E component. Master’s degree is preferred.
Skills & Knowledge
Proven expertise in quantitative and qualitative methodologies, research, reporting, data quality assessments, data analysis and presentation.
Demonstrated strong management, coordination, teamwork and planning skills with proven ability to function effectively with multiple counterparts in private, public and NGO sectors.
Strong understanding of M&E, policy and compliance requirements.
Excellent written and verbal communication skills in English including excellent facilitation skills and demonstrated technical writing skills for publication.
Familiarity with M&E for protection projects including the Child Protection Information Management System (CPIMS)
Ability to work effectively with diverse international teams.
Ability to work in a complex environment with multiple tasks, short deadlines and intense pressure to perform.
Strong technical skills, including ability to process and analyse data using one or more statistical software packages
Proficiency in word processing and Microsoft Office
Ability to travel nationally
Behaviours:
Creates strong sense of purpose and commitment within own part of the team and with stakeholders
Holds self and others to account to deliver on agreed goals and standards of behaviour
Demonstrates a high degree of professionalism/integrity
Strategic thinking and effective contribution to own work and Organisational development.
Sound judgement and decision-making in complex situations
Strong emotional intelligence including self-awareness.
Leads by example to motivate high performance of others
Very strong commitment to continuous learning
Physical Environment and Demands
Based in Mubi, Adamawa State, with travel to the communities to ensure that programme are effectively monitored
Level of Contact with Children:
High contact- the job responsibilities of this position require the post holder to have medium to low contact with children. It is expected that children shall be protected at all times.
ANTHROPOMETRIC MEASURER/REGISTRAR
Position (1 Positions, 18Months) Grade Consultant
Department & Location Programs, Mafa project area base in Mafa town, Maiduguri Field Office Date
Reports to Community Management of Acute Malnutrition Officer, Maiduguri
Purpose: To provide a support on CMAM project in area of measurement, registering sensitization of community and awareness creation.
DIMENSIONS OF ROLE
The Anthropometric Measurer/registrar will support the CMAM project in measuring and registering the children who are screened for acute malnutrition and conduct awareness for the care taker with the IYCF team.
MAIN RESPONSIBILITIES:
Assist in the implementation of CMAM program at Community level
Conduct Screening of malnourished children at the community and facilities
Create awareness and sensitize the community on IYCF activities
Develop weekly and daily work plan for CMAM activities
Provision and distribution of PlumpyNut to severely malnourished children
Supports the care group promoters in identifying and meeting with Voluntary Lead Mother, Lactating and Pregnant Women on how to address nutritional needs of their babies
Ensure observance and respect the dignity of beneficiaries, care givers and members of the community at all times.
Works together with the care group promoters in identifying volunteers and work closely with them.
Provide a daily and weekly CMAM report to the CMAM officer
Ensure adequate availability of all medical and food supplies and ensure stock is pre-positioned as planned by discussing with logistics
QUALIFICATION AND EXPERIENCE:
SSCE, and at least one (1) year experience in measuring and registering acute malnourished children and PLW.
Knowledge of CMAM and IYCF will be an added advantage.
Excellent communication.
Knowledge of English and Hausa/ Kanuri is a MUST
Behaviours:
Creates strong sense of purpose and commitment within own part of operations and with stakeholders
Demonstrates a high degree of professionalism/integrity
Actively seeks for support in addressing difficulties in execution of duties.
Strong emotional intelligence including self-awareness.
Very strong commitment to continuous learning
Physical Environment and Demands
Travel extensively to work in distant area.
Level of Contact with Children:
High contact- the job responsibilities of this position require the post holder to have very frequent contact with children. It is expected that children shall be protected at all times.
EDUCATION IN EMERGENCIES OFFICER
JOB DESCRIPTION
Position
Grade C2
Department Programs based in Maiduguri
Location Northeast Nigeria
Reports to (position): Field Coordinator with Education and Livelihoods Spe…t as Technical Lead
Purpose: How does this post support Plan’s strategy and mission? The purpose of this role is to support the pilot mobile Education in Emergency (EIE) project
DIMENSIONS OF ROLE:
Communicates within Plan International Nigeria and with partners and related government institutions. The post holder will coordinate the mobile EiE pilot project and also document lessons learnt, support assessments and monitoring and evaluation of the Education in Emergencies components of Plan International’s emergency response. He/she is responsible for assessment, response analysis, design, capacity building. The post holder will also contribute towards the capacity building of Plan Internationals implementing partners.
Key End Results and typical Responsibilities
Programme development & Quality Management
In collaboration with the Field Team and Education and Livelihoods Spe…t, the EiE Officer:
Coordinate the implementation of mobile EiE project
Support the EIE Spe…t in designing the plan for the mobile units
With support from Community Engagement Officer mobilize and sensitize community on the new project
Support in documenting lessons learnt and best practices of the pilot project
With support from M&E team design a Monitoring plan and simple data collection tools to ensure monitoring and data collection of key project indicators.
Support assessment of Education sector in North East
Review, assess and update the education situation in areas affected by emergency
Highlight education issues requiring a response – both immediate (less than 2 months) and medium term and make recommendations on specific PLAN actions required. Ensure core commitments to children are taken into consideration.
Ensure key data from assessments could be used as a baseline for program evaluation. If additional baseline data is required to evaluate children’s learning outcomes, then work with appropriate colleagues to collect this additional information.
In collaboration with national and international Education actors, map current institutional response capacities – including conducting an education specific 3Ws.
Support in designing appropriate education interventions based on the outcomes of assessments and the context. Inclusion of quality issues in education and learning outcomes is really important.
Ensure that issues of early childhood, gender, protection, DRR, and conflict sensitivity are factored into the program design.
Ensure Plan international guidelines, UN education cluster standards and INEE Minimum Standards, are considered and any departures documented.
Provide regular updates to Education and Livelihoods Spe…t, Humanitarian Program Manager, humanitarian unit and the rest of the CO on progress, priorities and constraints – verbally and in writing on an agreed frequency.
Represent Plan International to clusters, governmental and non-governmental groups as needed and agreed with the Team Leader.
Support the implementation of, and represent Plan International in, emergency education coordination mechanisms including any relevant cluster.
Brief updates and reports on sectoral activities/strategies to donors and other stakeholders.
Perform any other project related duties as specified by the Child Protection in Emergencies Spe…t
Human Resource Development
Supports the orientation, on-going development/training and builds capacity of local partner staff when required.
Learning and knowledge management
Shares relevant information within the team establishing and supporting the proper documentation of activities
Participates in global/regional projects/networks as requested.
Resource Mobilization
Support resource mobilization efforts by supporting proposal preparation and related engagement.
Dealing with Problems
Ability to manage competing priorities and expectations from internal and external stakeholders and remain calm and resilient in the face of pressure.
Manage multiple and work with distant colleagues to form a virtual efficient administration team;
Use Plan procedures to settle conflicts among colleagues;
Resolve problems that are not covered by established process.
Analyze possible causes of problems and suggest solutions to get them resolved.
Refer, whenever necessary, the case to the Child Protection in Emergencies Spe…t for consideration.
Communications and Working Relationships:
Working contacts inside and outside the organization; include the purpose and level (high, medium, low) of the contact
Support the preparation of reports for domestic and international consumption.
Provide timely responses concerning queries linked with relevant projects or Programmes.
Report to the Child Protection in Emergencies spe…t;
Provide support to Plan International Nigeria’s programme delivery and resource mobilization.
Work with other members of the programme units to ensure effective and efficient programme delivery.
KNOWLEDGE, SKILLS AND BEHAVIOURS REQUIRED TO ACHIEVE ROLE’S OBJECTIVES:
Knowledge:
Qualifications and Experience
University degree or equivalent in Education, Social Science, Social Work, Psychology, or related fields
Minimum of 3 years relevant working experience Education in Emergencies
Experience working in emergency settings
Good knowledge and understanding of DO NO HARM principles and established international child protection standards (especially UNCRC)
Experience with participatory approaches to education, emergency preparedness, crisis/emergency relief management, or other related area.
Experience working with IDPs, refugees and other vulnerable populations (ideal)
Experience in mobile EiE units desirable but not essential
Previous experience directly providing services to children at risk and victims of abuse, exploitation and violence
Skills & Knowledge
Strong ability to work independently, organize work, meet deadlines, maintain composure, prioritize work under pressure, coordinate multiple tasks and maintain attention to detail
Excellent interpersonal and problem-solving skills, creativity and flexibility
Works well in and promotes teamwork, comfortable in a multi-cultural environment, flexible and able to handle pressure well.
Languages: Excellent command of English language
Behaviours:
Creates strong sense of purpose and commitment within own part of operations and with stakeholders
Holds self and others to account to deliver on agreed goals and standards of behaviour
Demonstrates a high degree of professionalism/integrity
Provides good and adequate administrative and logistical support to enable programmes to meet meets it’s agreed financial and program outcomes.
Actively seeks for support in addressing difficulties in execution of duties.
Strategic thinking and effective contribution to own work and Organisational development.
Sound judgement and decision-making in complex situations
Strong emotional intelligence including self-awareness.
Leads by example to motivate high performance of others
Very strong commitment to continuous learning
Physical Environment and Demands
Travel extensively to lead and supervise programme activities.
Level of Contact with Children:
High contact- the job responsibilities of this position require the post holder to have very frequent contact with children. It is expected that children shall be protected at all times.
INTERNAL AUDITOR
JOB DESCRIPTION
Position Grade D1
Department & Location Country Office Date
Reports to Country Director
PURPOSE:
Under the direct supervision of the Country Director, the Internal Auditor function is responsible for developing, directing, and coordinating a comprehensive internal audit program, which supports improvement of the risk management of Plan International Nigeria. Whilst risk management responsibility is that of the Country management, she/he is the main instrument for its implementation and improvement.
DIMENSIONS OF ROLE:
Area of Responsibility – Countrywide.
Located at Country level and reports to Country Director.
Programs and Finance systems, processes for compliance and management information.
Risk Management and support for the proper functioning of all Plan systems.
Typical Responsibilities – Key End Results of Position:
Coordinate and monitor the Internal Audit function and programs.
Participate in the design, implementation and monitoring of all the processes required in the audit work (annual plan, standard working papers, reporting format and protocols) etc.
Strengthen the Risk Management processes in line with Plan International requirements through facilitation of the country risk management plan of actions, update and monitoring of the country risk register.
Review the current Internal Control Systems for its effectiveness and appropriateness to achieve the Organization’s objectives and report on areas of improvement.
Monitor actions taken by management in response to audit reviews, ensuring that all agreed audit actions and recommendations are accurate and timely implemented.
Work closely with external or visiting auditors and support their audit process.
Analyze all success factors and risks facing the organization, report them to management and provide recommendations for improvement of the risk management and overall Internal Control system.
Ensure that audits are performed with due professional care and there are credible audit observations, conclusions and recommendations.
Perform Partner audits to ensure compliance with donor and Plan’s rules and regulations.
Performs other duties, including undertaking complex or sensitive reviews and investigations as assigned.
Adhere to Plan International’s child protection policy to safeguard and protect the child at all times without any report or incident of child abuse.
Support in ensuring Plan’s gender equality policy is adhered to.
Ensure IAP, six months appraisal and annual appraisal are timely completed and documented.
Keep Supervisor informed of any initiative or difficulties relating to the job’s responsibilities.
Perform any other duties that may be assigned by the Country Director.
Providing Assurance:
Planning, monitoring and quality review of assurance engagements on key systems, processes, policies and controls carried out at the Country level.
Develop a financial year (FY) work plan for the country/specific area of work, as agreed with the Country Director that provides assurance on key systems, processes, policies and controls in Plan International Nigeria.
Prepare and monitor budget to implement the annual work plan.
Review on-going assurance assignments on the work plan in line with International standards on internal auditing.
Prepare reports to relevant stakeholders on audit engagement assignments undertaken.
Monitor the process of management’s actions in response to audit/assurance reviews.
Change Management, management support and learning:
Influence change within and across the Organization to strengthen risk management, accountability, effectiveness, and support management in improving operations and to provide a platform for learning across Plan.
Provide practical recommendation on how to improve systems, processes, policies and controls.
Facilitates the sharing of learning, based on best practices or from different units within the Organization as well from best standards and practices from the industry.
Provide technical support in network meetings and other Organizational trainings focusing on risk management and effectiveness of the control framework.
Provides advice to Country Management Team (CMT) on systems, processes and policy reviews, in agreement with the Country Director.
Actively participates in Regional and other leadership meetings to provide strategic input on risk management.
Contributes to the induction of new CMT members upon request on risk management, effectiveness of the control framework and the role of internal audit.
Relationship Management – Builds relationships with internal and external stakeholders to facilitate audit engagements and exchange of knowledge on audit best practices.
Build relationship with key internal stakeholders mainly program unit and country management to facilitate the conduct of quality audit engagements and identify appropriate areas for management support.
Interact with audit functions from local and other INGOs, the donor community to exchange knowledge and learn on assurance best practices and developments in risk management.
Dealing with Problems:
Ensures adherence to the Country’s financial and accounting requirements as per requirements of the Operations Manual (OM) and other organizational policies and procedures to support sound financial management within the organisation.
Offers support through coaching and training of staff to ensure improvement in performance and financial practices.
Be creative in building and working effectively within a diverse working environment.
Finding effective assurance solutions to varying and rapidly changing risk levels.
Advising management on effective risk management and accountability.
Making effective recommendations to management on how to improve the control framework and manage risks in various contexts and across different functions.
Influencing management to implement recommendations made from assurance review
Ability to manage competing priorities and expectations from internal and external stakeholders and remain calm and resilient in the face of pressure.
Use Plan procedures to settle conflicts among colleagues.
Refer, whenever necessary, any case to Country Director.
Communications and Working Relationships:
Country Management Team (including Program/Project Managers)
Plan International Nigeria Technical Spe…t.
Maintains high contact with staff regarding Plan policies and procedures
Maintains medium contact with the Regional office and other Global Assurance team.
KNOWLEDGE, SKILLS, BEHAVIOURS, AND EXPERIENCE REQUIRED TO ACHIEVE ROLE’S OBJECTIVES:
Qualification, Experience and Knowledge:
Chartered Accountant (ACA, ACCA etc.)
At least 5years’ experience in a similar role;
Fair knowledge in grants and project management.
Knowledge and use of accounting software (Preferably SAP
Skills:
Ability to train and mentor staff, partners and communities.
Good analytical and synthesis skills.
Ability to study and quickly understand new operating environment and organizational systems.
Good communication skills (written and oral).
Good listening and interviewing skills.
Independence and objectivity, you should be able to work with minimum supervision
Organized, methodical and meticulous.
Attitudes:
Influencing staff to improve performance.
Promoting high performance.
Open to feedback and willing to try new approaches and processes.
Having excellent team spirit.
Promotes innovation, learning and transparency.
Communicates effectively and enthusiastically as appropriate to audience.
Behaves consistently in their approach to work and decision-making.
Demonstrated behaviours needed by the post holder to successfully perform the role.
Communicates clearly and effectively.
Ability to facilitate participative processes for all stakeholders for implementing grant projects.
Strong team building skills,Organized and methodical.
Independence, objectivity and integrity.
Skills Specific to the post needed to put knowledge into practice:
Good supervisory& coordination skills and ability to deliver to tight deadlines.
Fair knowledge of project planning, management, supervision, monitoring and evaluation tools.
Excellent and demonstrable experience in grant and financial management.
Knowledge and understanding of Nigeria’s policy environment
Highly developed interpersonal and communication skills including good listening skills, influencing, negotiation and coaching.
Capacity to build and maintain relationships and to work effectively in a multi-cultural and multi-ethnic environment respecting diversity.
Experience with Microsoft Word, Excel, Power Point and Outlook.
Physical Environment and Demands:
This position entails about 50% travelling within the field offices implementing area and visits to Partner Organizations.
Level of Contact with Children:
Low contact: No contact or very low frequency of interaction.
The job responsibility of this position does not require the post holder to have any one-to-one contact with children on a daily basis. There would be occasional contact with children and it is expected that children shall be protected at all times.
CHILD PROTECTION AND PSYCHOSOCIAL SUPPORT (CP/PSS) OFFICER
JOB DESCRIPTION
Position Grade C2
Department & Location Programmes, MUbi Office
Reports: NJR Project Coordinator with the Child Protection Spe…t as Technical Lead
PURPOSE:
The purpose of this role is to coordinate and manage the CP and PSS activities in line with International minimum standards for Child Protection and Mental Health and Psychosocial Support in Humanitarian Action in Borno state North East Nigeria.
DIMENSIONS OF ROLE
Communicates within Plan International Nigeria and with partners and related government institutions. The post holder will manage the CP and PSS activitiesinterfacing with other programme team members. The post holder will also contribute towards the capacity building of Plan Internationals implementing partners and community volunteers.
KEY END RESULTS AND TYPICAL RESPONSIBILITIES
Programme development & Quality Management
In collaboration with the Field Team and CPiE Spe…t, the CP/PSS Officer will be responsible:
To ensure children harmed or at risk of being harmed are identified and receive individual case management support by ensuring the use of the standardized case management tool, Case Management principles are adhered to by Case Management team members.
To manage, provide training and technical support to, and build the capacity of the full case management team in consultation with the CPiE Spe…t.
To coordinate with other child protection agencies on case management and Mental Health and Psychosocial Support service providers.
Technical Skills
Provide technical and management leadership to the Case Management program in accordance with best practice and Plan policies, including its child-centered community-based approach.
Ensure that solid case management, referral and information management systems are in place for appropriate identification, responses and follow-up for children harmed or at risk of being harmed
Ensure regular communication with CPiE Spe…t to integrate appropriate child protection in emergencies priorities in program design
Ensure regular Plan case review meetings and conferences are conducted to reflect on progress and to accommodate the lessons learned and improve case management system accordingly; [participate in Best Interest Determination as appropriate].
Ensure the [Child Protection Database] is set up, regularly updated, analysed for trends in the caseload, and efficiently and confidentially managed in collaboration with the Data Manager [and relevant partner organizations (e.g. UNHCR, Save the Children and UNICEF)].
Provide support to Family Tracing and Reunification activities in collaboration with implementing agencies
Collaborate with other project staff to ensure referrals to other services such as psychosocial support and education/livelihoods interventions
Staff Supervision & Development
Directly supervises partner NGO Case Workers and PSS Workers
Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
Ensure timely completion and submission of regular program and staff reporting and annual performance reviews, as appropriate
Assist with the recruitment of Case Management staff.
Ensure training, support and ongoing capacity building opportunities for volunteers and staff on technical and project management skills.
Provide evaluations on staff performance in accordance with Plan Policies and Guidelines.
Ensure that all Plan policies are upheld, as well as international Minimum Standards for Child Protection, Case Management, and UNHCR Guidelines.
Grant Planning & Implementation
Produce monthly data and regular narrative reports for different stakeholders as well as donor narrative reports of high quality (in collaboration with line manager and the M&E Manager).
Supports implementation and ensure adherence to monitoring and evaluation plans.
Monitoring & Reporting
Initiate regular, participatory assessments/feedback surveys with client communities.
Provide inputs into and consolidate weekly, monthly and quarterly progress reports on the Case Management activities; Submit reports for all field activities, trainings and meetings.
Maintain effective and efficient oversight, quality control and reporting systems and processes that ensure regular field monitoring and modifications as required.
Contribute to high-quality Plan and donor reports on activities, indicators and achievements, as well as best practices and lessons learned.
Coordination & Representation
Actively develop and maintain effective working relationships with key stakeholders, including donors, government actors, UN agencies, international and local NGOs, and other relevant actors.
Regularly attend CP sub-cluster and MHPSS Working group meetings at LGA and State levels to contribute to coordinator of case management responses and Psychosocial support across agencies.
Program Development
Contribute to the development of the CP program strategic direction for responding to children harmed and at risk of being harmed
Contribute to proposal development activities (narrative and budget) through planning and program design with relevant field-based staff and ensure technical standards are taken into consideration
Other
Consistently and proactively monitor/assess the safety and security of field teams; promptly reporting concerns or incidents to Plan management and liaising with community leaders and other external parties as required to maintain/enhance the security environment for Plan programs
Other duties as assigned by the supervisor to enable and develop Plan programs
Human Resource Development
Supports the orientation, on-going development/training and builds capacity of local partner staff when required.
Learning and knowledge management
Shares relevant information within the team establishing and supporting the proper documentation of activities
Resource Mobilisation
Support resource mobilisation efforts by supporting proposal preparation and related engagement.
Dealing with Problems
Ability to manage competing priorities and expectations from internal and external stakeholders and remain calm and resilient in the face of pressure.
Manage multiple and work with distant colleagues to form a virtual efficient administration team;
Use Plan procedures to settle conflicts among colleagues;
Resolve problems that are not covered by established process.
Analyse possible causes of problems and suggest solutions to get them resolved.
Refer, whenever necessary, the case to the Child Protection in Emergencies Spe…t for consideration.
Communications and Working Relationships:
Working contacts inside and outside the organization; include the purpose and level (high, medium, low) of the contact
Support the preparation of reports for domestic and international consumption.
Provide timely responses concerning queries linked with relevant projects or programmes.
iReport to the Child Protection spe…t;
Provide support to Plan International Nigeria’s programme delivery and resource mobilisation.
Work with other members of the programme units to ensure effective and efficient programme delivery.
KNOWLEDGE, SKILLS AND BEHAVIOURS REQUIRED TO ACHIEVE ROLE’S OBJECTIVES:
Knowledge:
Qualifications and Experience
BA or equivalent in Social Science, Social Work, Psychology, Public Health, Human Rights or related degree desired
At least 3 years’ experience in implementing child protection programs, preferable social work or case management, in humanitarian or development settings
At least 2 years direct experience providing services to children at risk and victims of abuse, exploitation and violence, providing gender-sensitive and child-friendly counseling services, and/or developing/implementing referral pathways and case management systems
Previous experience supervising and managing a team in a cross-cultural setting
Demonstrated experience in capacity building and mentoring of staff
Previous experience in emergency preparedness and response
Experience working with case files and databases and providing regular documentation preferred
Experience in grant management and proposal writing preferred
SKILLS & KNOWLEDGE
Demonstrated understanding of the skills necessary to work with children and particularly vulnerable children
Demonstrated ability to solve problems, think and plan strategically, and communicate with key actors in a dynamic and unpredictable operating environment
Excellent community mobilization skills
Strong skills in monitoring, evaluation, research and conducting participatory, community-led assessments.
Knowledge of Sphere and established international child protection/GBV standards, methodology and tools
Knowledge of community mobilization and facilitation techniques
Computer skills (MS Word, Excel, Outlook, PowerPoint)
Ability and willingness to work in a participatory manner with a diverse range of client communities
Personal qualities: Team player, clear communicator, flexible, network-builder, able to handle pressure well under minimal supervision, and a commitment to child rights and gender equality
Languages: Fluency in English
Behaviours:
Creates strong sense of purpose and commitment within own part of operations and with stakeholders
Holds self and others to account to deliver on agreed goals and standards of behaviour
Demonstrates a high degree of professionalism/integrity
Provides good and adequate administrative and logistical support to enable programmes to meet meets it’s agreed financial and program outcomes.
Actively seeks for support in addressing difficulties in execution of duties.
Strategic thinking and effective contribution to own work and Organisational development.
Sound judgement and decision-making in complex situations
Strong emotional intelligence including self-awareness.
Leads by example to motivate high performance of others
Very strong commitment to continuous learning
Physical Environment and Demands
Based in Maiduguri, Borno State with field visits to implement and supervise programme activities.
Level of Contact with Children:
High contact- the job responsibilities of this position require the post holder to have very frequent contact with children. It is expected that children shall be protected at all times.
STABILIZATION CENTER (SC) OFFICER
JOB DESCRIPTION
Position Grade C2
Department & Location Programmes, Maiduguri field Office based on Mafa town, Mafa LGA
Reports to Stabilization center doctor
PURPOSE:
The position holder is responsible for the Therapeutic Feeding Unit (TFU)/stabilization centre component Community based management of acute malnutrition implementation in the LGA and working closely with the LGA health workers, and SC colleagues for the effective implementation and linkage of CMAM program with the community and facility. In addition the position holder is also expected to provide a consistent and high quality technical support in relation to CMAM implementation and will assist CMAM officers, and others in the LGA to build strong CMAM implementation package.
DIMENSIONS OF ROLE
The incumbent will be responsible for the implementation of complicated SAM cases in SC in collaboration with other nutrition and SMOH staff and integration with other programs. S/He will facilitate good practice and ensure compliance to applicable implementation of national CMAM/National SAM inpatient guidelines.
MAIN RESPONSIBILITIES:
Manages the project unit’s implementation of nutrition program in agreement with the overall CMAM Program activities and the National manual in the management of SAM,
Makes sure that CMAM program is implemented according to the National protocol i.e. application of the admission and discharge criteria, closely monitors and strictly follows anthropometry measurement
Ensures the availability of job aids, reporting formats, therapeutic products and drugs for program implementation in SC
Plan and organize SC at designated SC sites in liaison with SMoH staff and SC doctor and other nutrition staff.
Work closely CMAM officer, IYCF Officer and community mobilization officer to ensure all aspects of the program are understood and agreed and appropriate referrals take place to and from the community to OTP and SC sites.
Work closely with other partners implementing OTP for proper referral and monitoring of beneficiaries at OTP level
Take a co-lead on Management of complicated SAM services at Stabilization centre sites and ensure the correct amount and type of therapeutic feeding is given to the admitted cases as per the protocol.
Ensure the multi-chart/inpatient card has properly filled and monitored and corrective action has taken on daily basis.
Makes sure that health professionals from the health facilities to participate on the daily routine work for sustainability and smooth phase out strategy,
Work closely with the teams to ensure all children are screened correctly.
Ensure all criteria are respected and understood by the teams, including admission, discharge and transfer to and from the OTP/SC.
Ensure comprehensive health checks and correct clinical diagnosis at the time of assessment according to the CMAM protocols so that the patient receives appropriate treatment in the relevant program.
Ensure all children in SC are immunized according to the national protocols.
Ensure timely identification of complications, non-responders, and referrals to the SC.
Ensure correctness, consistence and completeness of the information in the nutrition registers.
Ensure adequate availability of all medical and food supplies and ensure stock is pre-positioned as planned by discussing with logistics
Through liaison with the community volunteers provide effective follow up of all cases: particularly tracing of children who are absent from the program, sick children, long stay children, children not gaining weight, and children with social problems… etc.
Provide key Nutrition and Health education messages to beneficiaries based the protocol and guidelines
Respond to inquiries regarding the technical aspects of the program admission and discharge whenever necessary at the SC sites.
Follow-up and ensure the field team interacts with the beneficiaries properly
Provide a daily/weekly and Monthly CMAM report to the SC doctors/nutrition coordinator.
Upholds the image and values of Plan international Nigeria at all times,
Performs other related tasks as required, like control and facilitation of vehicle movement within the project area in the field Prepare and submit regular monthly and quarterly logistic activity reports to the project/office managers;
QUALIFICATION AND EXPERIENCE:
BSC or equivalent in nursing, midwifery, Public Health, or related degree desired
Over one (1) years’ experience in complicated SAM case management in SC and CMAM programmes
Valid and current practicing license.
Excellent report-writing skills is an additive
Fluent in written and spoken English and Hausa
Commitment to and understanding of PLAN’S aims, values and principles.
Applicants from Borno State are encourage to apply
KEY COMPETENCIES
Strong communication skills: oral, written and presentation skills.
Should be a team player and culturally sensitive.
Demonstrated proficiency in computer applications such as word processing, spreadsheets, email and utilization of the internet
Strong leadership, team building, conflict resolution and ability to deliver PLAN’s strategic objectives.
Extremely flexible, and have the ability to cope with stressful situations
Facilitate the development and scheduling of volunteer outreach activities
Excellent community mobilization skills
Work closely with partners and their staff to ensure project activities are implemented in time and within the stipulated quality.
Coordination & Representation
Actively develop and maintain effective working relationships with key stakeholders, including donors, government actors, UN agencies, international and local NGOs, and other relevant actors.
Other
Consistently and proactively monitor/assess the safety and security of field teams; promptly reporting concerns or incidents to Plan management and liaising with community leaders and other external parties as required to maintain/enhance the security environment for Plan programs
Other duties as assigned by the supervisor to enable and develop Plan programs
Learning and knowledge management
Shares relevant information within the team establishing and supporting the proper documentation of activities
Participates in global/regional projects/networks as requested.
Dealing with Problems
Ability to manage competing priorities and expectations from internal and external stakeholders and remain calm and resilient in the face of pressure.
Manage multiple and work with distant colleagues to form a virtual efficient administration team;
Use Plan procedures to settle conflicts among colleagues;
Resolve problems that are not covered by established process.
Analyse possible causes of problems and suggest solutions to get them resolved.
Refer, whenever necessary, the case to the Child Protection in Emergencies Spe…t for consideration.
Communications and Working Relationships:
Working contacts inside and outside the organization; include the purpose and level (high, medium, low) of the contact
Support the preparation of reports for domestic and international consumption.
Provide timely responses concerning queries linked with relevant projects or programmes.
Report to the Child Protection spe…t;
Provide support to Plan International Nigeria’s programme delivery and resource mobilisation.
Work with other members of the programme units to ensure effective and efficient programme delivery.
Behaviours:
Creates strong sense of purpose and commitment within own part of operations and with stakeholders
Holds self and others to account to deliver on agreed goals and standards of behaviour
Demonstrates a high degree of professionalism/integrity
Provides good and adequate administrative and logistical support to enable programmes to meet meets it’s agreed financial and program outcomes.
Actively seeks for support in addressing difficulties in execution of duties.
Strategic thinking and effective contribution to own work and Organisational development.
Sound judgement and decision-making in complex situations
Strong emotional intelligence including self-awareness.
Leads by example to motivate high performance of others
Very strong commitment to continuous learning
Physical Environment and Demands
Travel extensively to lead and supervise programme activities.
Level of Contact with Children:
High contact- the job responsibilities of this position require the post holder to have very frequent contact with children. It is expected that children shall be protected at all times.
TO APPLY
All candidates should send their CVs to Nigeria.Recruitment@plan-international.org using the Position applied for as the subject
DUE DATE: 8 February, 2018
Job Opportunities at Plan International, Friday 2, February 2018
