eHealth Africa (eHA) designs and implements data-driven solutions and technologies to improve health systems for and with local communities. eHA’s technology works in low connectivity settings, and smartly uses data to drive decision-making by local governments and partner agencies to get optimum results.
INTERNAL AUDITOR
PURPOSE OF THE POSITION
The Internal Auditor is responsible for overseeing internal operating controls, processes and practices and operating independently of other departments.
Initially, the IA Manager will be responsible for developing and implementation of the internal audit process. After the internal audit process is developed, the IA Manager will be responsible for recommending changes and enhancements to existing policies and controls to make sure they are current, adequate, functional and utilized in accordance with standards established by the government and eHA.
WHAT YOU’LL DO
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:
Developing testing methodologies to evaluate the adequacy of internal audit controls.
Develop and implement internal auditing policies, procedures and program.
Review of accounting procedures.
Survey functions and activities in assigned areas to determine the nature of operations, and adequacy of the system of control to achieve established objectives.
Protect against fraud and theft of Investigate and determine cause of irregularities and errors.
Planning and performing operational and financial audits.
Perform annual balance, assertion, process, control, and IT risk assessment.
Identifying business process risks.
Evaluate anti-fraud program and assess fraud risk annually.
Perform audits and provide solutions to improve business processes and internal controls efficiencies by documenting the audit results.
Prepare audit reports as required and needed.
Developing recommendations and reports based on audits and presenting these ideas to Executive leadership.
Present audit finding and recommendations to audit committee, Executive leadership and Board of Directors as required and needed.
Provide audit updates for CDC.
Accountable for audit annual budget.
Cultivate values of eHA throughout the organization.
Assume other duties and responsibilities required or assigned by management.
REQUIREMENTS
Who you are:
Bachelor’s degree from college or university in Finance and Accounting or any other related field
Or two to four years auditing experience and/or training; or equivalent combination of education and experience
Minimum of 4 years of financial statement audit experience at a public accounting firm years of internal audit experience
Non-profit finance experience strongly desired
CPA /ACCA/ IA is strongly desired
Excellent knowledge of internal audit controls
Proficient with QuickBooks or other accounting software packages.
Excellent interpersonal communication skills, organizational skills and great attention to detail. Must be able to work as a leader and member of a team and possess good problem solving skills
Must possess the ability to organize, instruct and supervise staff while promoting group effort and achievement
Must have the ability to manage conflicts and resolve problems effectively
Good learning ability
Action oriented and resilient in a fast-paced environment.
Being adaptable and demonstrating a willingness to be flexible, versatile and/or tolerant in a changing work environment while maintaining effectiveness and efficiency.
Establishing and maintaining positive working relationships with others, both internally and externally, to achieve the goals of the organization.
Leading and managing by motivating employees to remain optimistic even when faced with challenges and encouraging excellent performance and values.
Developing new and unique ways to improve operations of the organization and to create new opportunities.
Establishing and maintaining relationships with various organizations and utilizing those relationships to help achieve eHA’s Mission.
Communicating and working effectively with a variety of internal and external stakeholders and able to negotiate and achieve consensus amongst differing opinions.
COORDINATOR, PROGRAM OPERATIONS
JOB SUMMARY
The Coordinator, Programs Operations will work with and reports to the Senior Coordinator, Programs Operations.
The Coordinator, Programs Operations role is to manage daily schedules and special programs for facility residents in collaboration with other team members.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:
Supervises ongoing maintenance of all eHA assets including (buildings, inspection and preventive maintenance of machines and equipment to ensure specific operational performance and optimum utilization).
Monitors & manages to increase the effectiveness and efficiency of Support Services in the various departments.
Oversees and manages vendors; by assisting with identification and selection of vendors.
Generates work plan for vendors, defining and communication of timelines to ensure availability of vendor resources.
Identifies and resolves vendor issues. Oversees record keeping (online and physical) for vendors, vehicles usage, etc.
Ensures compliance with Federal, State and Local laws & regulations.
Participates in promoting a positive, supportive and cooperative team environment.
Coordinate daily schedules and special programs for facility residents in collaboration with other team members.
Devise an annual certification and licensing renewal preparation course for employees.
Reach out to local shopping centers and other businesses to find places residents can go for offsite.
Schedule, organize meetings/events and maintain agenda.
Ensure technology is used correctly for all operations (video conferencing, presentations etc.).
Prepare paperwork and order materials.
Support growth and program development.
Performs any other task assigned by Management.
Adheres to Policies and Procedures.
Adheres to eHealth Africa Code of Conduct as well as ethical standards of the field.
SUPERVISORY RESPONSIBILITIES:
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Supervises assigned Maintenance, Housekeeping, and Groundskeeping.
EDUCATION/EXPERIENCE
Bachelor’s degree from college or university in Business Administration, Management, Social Sciences or any other related field.
Five (5) years working experience in Operations, preferably in an NGO or an equivalent combination of education and experience.
Minimum of two (2) years of operations supervisory experience in a similar environment.
Proven ability to lead and manage multi-disciplinary/diverse teams, as well as the mentoring team.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedural manual.
Core Competence:
Ability to motivate others, delegation, and timely/quality decision making.
Excellent interpersonal, communication and organizational skills.
Ability to communicate, interact and influence effectively at all levels within the Organization.
Must have the ability to manage conflicts and resolve problems effectively.
Action-oriented and resilient in a fast-paced environment.
Computer Skills:
Advanced computer skills, including Microsoft Windows and Microsoft Office Suite.
Proficiency working with specialized software utilized in the program.
Language Ability:
English is the spoken and written language. Fluency in Hausa is desirable.
Ability to read, analyze, proof and edit documents, and interpret general business periodicals, professional journals, or government regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, employees and the general public.
DIGITAL COMMUNICATIONS EXECUTIVE
JOB SUMMARY
The Digital Communications Executive uses digital channels to dynamically communicate to eHealth Africa’s target audiences our work, messages and achievements.
The post also involves guiding and encouraging colleagues across the organisation to engage with digital communications activities.
Keywords:
Graphics design (Photoshop, inDesign, Illustrator) HTML, Content Management Systems, Email Campaign systems, Social media channels, including but not limited to Facebook, Twitter, YouTube, and Instagram
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. Others duties may be assigned.
SCOPE AND ACCOUNTABILITY:
The Digital Communications Executive is part of a small, high performing Communications team, also consisting of a Communications Manager and Media and Communications Officer. S/he is responsible for engaging EHAs’ various internal and external audiences online, through creative use and effective management of digital channels, including the website, social media and e-bulletins.
An expert in building online communities, s/he leads on developing EHAs’ online profile. This is done through ensuring that we maintain a strong and consistent presence on selected social media platforms (Twitter, Facebook, LinkedIn and Youtube) and that we are sharing content through relevant third party websites and newsletters.
S/he is responsible for using various tools to monitor website, intranet and other online statistics, reporting on results and then working with developers and others to improve usability, engagement and visibility. With excellent writing, copyediting and proofreading skills and sound technical ability, s/he creates high quality written and multimedia content and manages our film, audio and photography resources.
In addition, s/he is responsible for supporting teams with digital communications activities, including training/coaching where necessary. The Digital Communications Executive works with the Communications Manager to ensure staff are actively engaging with our new intranet, our website and other communications platforms. S/he is also responsible for ensuring we have translated content available online.
The Digital Communications Executive is responsible for the strategic design, implementation and management a range of online & offline communication strategies targeting media and industry engagement, to promote the value of the Health Management Systems and EHA’s role as the authority for global leader in the health research sector. This will be achieved through a combination of corporate communications, public affairs, press office and e-marketing development communication strategies. This position will report directly to the Senior Communications Manager
Website Management, Content Creation and Search:
Provides oversight of the eHA state operation and works closely and effectively with partners/clients, project team and external consultants who use the eHA office and serves as a primary contact with partners/clients for all project related items.
Lead on ensuring that EHAs’ website is kept up-to-date and relevant, follows best practice (with regards to design, usability and accessibility) and presents our work, resources and impact clearly.
Write, collate (including copyediting and proofreading where necessary) and upload high quality, engaging content to the website – in line with agreed content priorities – and upload resources and other programme content.
As a member of the Communications team, contribute to the creation of content strategy, helping to identify the most compelling ‘stories’ and most effective ways of communicating our work via digital channels.
Ensure the French and German versions of EHAs’ website are up-to-date by commissioning and uploading translated content.
Work with external consultants to coordinate new developments to the website and ensure any technical issues are resolved.
Ensure EHAs’ website is made visible to target audiences through effectively optimising content for search engines, managing EHAs’ Google Adwords account and undertaking other relevant initiatives.
Monitor, record, evaluate and report on key website performance statistics, making recommendations to the Communications Manager on the basis of these results.
Reacts well under pressure. Treats others with respect and consideration regardless of their status or position.
Accepts responsibility for own actions. Follows through on commitments.
Is consistently at work and on time.
Participates in and promotes a positive, supportive, cooperative team environment.
Attends and participates in staff meetings, training classes and supervision.
Adheres to Policies and Procedures.
Adheres to eHealth Africa Code of Conduct as well as ethical standards of the field.
Programme Support and Internal Communications:
Work with the Communications Manager and IT Officer to support the development of EHAs’ intranet.
Promote the benefits and impact of our digital communications internally.
Increase staff and programme partners use of social media, the intranet and the website CMS through providing support, coaching and encouragement and creating guidelines where necessary.
Act as a lead liaison point within the Communications team for appointed programmes, sharing key information about the work they are doing and developing a working understanding of the context we’re operating in.
As part of the Communications team, lead by example in the sharing of information internally via the intranet and other channels.
Other Communications and Organisational Activities:
Participate in team and other organisational meetings or working groups as required.
Support the Communications Manager with any other communications projects and activities and perform other duties and tasks as required, consistent with the skills and expertise of the postholder, in non-routine circumstances.
QUALIFICATIONS AND EXPERIENCE
Bachelor’s or Master’s degree in marketing, communications, public relations, journalism, or related field.
A minimum of 3 years of experience in writing, communication and management experience required.
Strong creative, non-technical writing skills,
Excellent organizational, analytical and assessment skills and project management skills.
Ability to develop communications plans to synchronize with organizational goals in fundraising and development, government and corporate relations.
Understanding of digital communications channels and tactics, including electronic and print media.
Proven record in building digital media platforms, notably social media communications.
Ability to build consensus and work with diverse groups of people.
Ability to represent eHA effectively to external audiences including corporate and foundation executives, business and government organizations and other cooperating agencies.
Ability to meet deadlines under extreme pressure.
Knowledge of Analytics, SEO, SEM & PPC.t
TO APPLY
Click on Job Title below:
INTERNAL AUDITOR
COORDINATOR, PROGRAM OPERATIONS
DIGITAL COMMUNICATIONS EXECUTIVE
Job Vacancies at eHealth Africa (eHA), Wednesday 17, January 2018
